Refund policy

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

There are certain situations where only partial refunds are granted (if 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sam@theblossomcloset.co.uk

Exchanges (if applicable)
We are sorry we do not offer exchanges at this time and ask that the product is returned to us for a refund and a new order is made for the new item. 

To return your product, you should mail your product to: The Blossom Closet, 2 Bellwood Close, Meir Park, Stoke on Trent, Staffordshire ST3 7XT

Terms of Service:

We disclose that the governing laws applicable to this business are those of the United Kingdom.

This business is Head Quartered in the United Kingdom.